Services Marketing In Totality
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- This product is available at Udemy.
- At udemy.com you can purchase Services Marketing In Totality for only $449.00
- The lowest price of Services Marketing In Totality was obtained on March 31, 2026 5:04 am.
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Services Marketing In Totality
★★★★★
$449.00 in stock
Udemy.com
as of March 31, 2026 5:04 am
service recovery strategies, service failures, service encounters, customer role in service delivery
Created by:
Eric Yeboah
MBA/ PGDip
MBA/ PGDip
Rating:4.46 (27reviews)
83students enrolled
What Will I Learn?
- enable people to fairly understand the challenges involved in service delivery
- learn about the characteristics of services
- learn about the dimension of service quality
- become knowledgeable on service encounters
- understand customers response to service failures
- learn about the cause behind service switching
- understand service recovery strategies
- understand service quarantees
- understand customer roles in service delivery
- learn how to manage service promises
- learn about consumer evaluation process for services
Requirements
- No requirements
Target audience
- Everybody
- corporations
- multinational companies
- students
- marketers
- salespeople
- business owners
- employees
- all service delivery companies
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