Dealing with Conflict & Negativity in Project Management

How to reduce conflict in your team

Created by: Keith Mathis, Ph.D. PMP, PMI-ACP, CSM, ATP PMP Instructor
Project Management Expert

What Will I Learn?

• This 14 PDUs course will focus on ways to reduce conflict and negativity. Participants will gain insight into ways to acquire control of volatile situations.
• Objective 1: Define conflict
• Objective 2: Examine rules for handling anger
• Objective 3: Review active listening skills
• Objective 4: Create a code of conduct for controlling a resolution meeting
• Objective 5: Examine definition of negativity
• Objective 6: Evaluate the inner/personal dialog

Requirements

• None

Target audience

• Managers
• PMO Executives
• Project Teams