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IT Support and Service Desk – Part 2 – More Advanced Topics
Last updated on October 27, 2026 10:23 pm
IT Support and Service Desk - Part 2 - More Advanced Topics
★★★★★
$479.00 in stock
Udemy.com
as of October 27, 2026 10:23 pm
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 2
Created by:
Marious Kuriata
IT Exam Practice, Network Engineer and Instructor
IT Exam Practice, Network Engineer and Instructor
Rating:4.36 (65reviews)
413students enrolled
What Will I Learn?
- How a Support / Service Desk operates
- Basic concepts of virtual machines (Hyper-V, Virtual Box)
- Monitoring IT resources
- Procedures and key terms
- Web applications and hosting
- Cloud solutions and backups
- Troubleshooting
- Enterprise password managers
- Security concepts
Requirements
- Basic IT skills and basic understanding of IT terms (BitLocker, DHCP, ipconfig)
- Basic understanding of Service Desk tools and terms (SLA, tickets)
Target audience
- Anyone interested in IT
- Anyone looking for a first job in IT
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