Fostering Customer Engagement with CE Analytics & Strategies

Customer Engagement Analytics and Strategies

Created by: Rohit Bansal
Academician| Author| Editor| Speaker| CounselorI Podcaster

What Will I Learn?

• Understand concept and significance of customer engagement
• Gain knowledge about metrics for customer engagement analytics
• Understand the role of social media in effective customer engagement
• Learn to implement customer engagement strategies for engaging customers
• Understand the role of customer engagement officer in customer engagement analytics and designing customer engagement strategies
• To get familiar with challenges encountered in engaging customers

Requirements

• There are no requirements to take this course
• No prior knowledge required - The course will start from the basics
• You are ready to enroll

Target audience

• Management students pursuing BBA and MBA course in marketing domain
• Research scholars pursuing Ph.D. in the domain of marketing
• Marketing professionals and digital marketers interested in exploring customer engagement analytics and strategies.
• Entrepreneurs who want to gain insight into customer engagement analytics and strategies for effective customer engagement.