The ISO 10000 series. Customer satisfaction manager
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- This product is available at Udemy.
- At udemy.com you can purchase The ISO 10000 series. Customer satisfaction manager for only $519.00
- The lowest price of The ISO 10000 series. Customer satisfaction manager was obtained on July 24, 2026 12:07 am.
Original price was: $59.99.$10.00Current price is: $10.00.
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The ISO 10000 series. Customer satisfaction manager
Original price was: $59.99.$10.00Current price is: $10.00.
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The ISO 10000 series. Customer satisfaction manager
★★★★★
$519.00 in stock
Udemy.com
as of July 24, 2026 12:07 am
Improve customer satisfaction with ISO standards
Created by:
Cristian Vlad Lupa, rigcert.education
I teach about standards, compliance and auditing
I teach about standards, compliance and auditing
Rating:4.53 (132reviews)
425students enrolled
What Will I Learn?
- What is customer satisfaction
- How to handle customer complaints
- What is the dispute resolution process
- Qualitative and quantitative customer surveys
- Direct and indirect analysis of customer satisfaction data
- Attitudinal vs. behavioral customer loyalty
Requirements
- Familiarity with quality management is an advantage but not a requirement
Target audience
- Customer satisfaction managers
- Customer success managers
- Quality managers
- Business relationship managers
- Complaint managers
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