The Complete Business Communication Masterclass

Improve your productivity and relationships in the workplace through the hidden secrets of communication!

Created by: Irina Ketkin
Learning and Development Consultant

What Will I Learn?

• Use an effective communication process
• Find your communication style
• Reflect on your communication strengths
• Develop your communication weaknesses
• Demonstrate assertive behaviour
• Adopt assertive language
• Adapt your body language
• Write effective emails that get responses
• Experiment with empathy
• Adapt your communication style to get better results

Requirements

• No previous knowledge or experience required

Target audience

• Anyone interested in improving their business communication skills
• Anyone looking to get better results at work
• Anyone seeking to understand others and be understood
• Young professionals in the beginning of their business careers