Service Transition – a Jira / DEVOPS approach

Learn service transition using Jira in a DEVOPS approach, a way to approach transition to reduce friction in handovers

Created by: Mark Grey
ITIL, Agile, and general life experience!

What Will I Learn?

• How to use Jira as a service transition method
• How to get your ITIL and Agile teams to work closer on transition
• A solution that is a half way house for those with ITIL and Agile staff not yet in DEVOPS
• Techniques to capture stakeholder requirements

Requirements

• No experience required - but basic knowledge of service transition will help

Target audience

• Students who have a workplace struggling with service transition
• Someone new to the service transition environment and wants some knowledge
• Development teams looking to reduce friction in their deliver to MVP