Process Design: Certification

A step by step breakdown of how you should approach designing a brand new process, to be delivered successfully day one.

Created by: Robert Chapman
Business Improvement Professional

What Will I Learn?

• How to design brand new processes
• The process and stages you need to go through to deliver effective processes
• The tools and techniques to support the design process
• How to gather requirements for a new process (requirements gathering skills)
• How to graphically design a new process, part by part, through to completion
• How to define the new process
• Techniques on how to be clear, every step of the way, on process goals and abilities
• How to design processes that last for many years, even with business growth
• The design, testing and completion elements of process design
• How to identify the parts of your process which need controls, their impacts and why

Requirements

• None. We will work with you throughout the course
• No prior process design experience required
• No prior improvement or process creation experience required
• Course has been built to be open to all levels
• Reach out to me if you need assistance

Target audience

• Anyone working for a company in need of new / refreshed processes
• Anyone who owns or is going to own processes within the business
• Anyone who wants to have the ability to build brand new processes from scratch
• Anyone who wants to leave the course will full confidence of how to design an effective process