MB-230: Microsoft Dynamics 365 Customer Service Mastery
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- This product is available at Udemy.
- At udemy.com you can purchase MB-230: Microsoft Dynamics 365 Customer Service Mastery for only $999.00
- The lowest price of MB-230: Microsoft Dynamics 365 Customer Service Mastery was obtained on April 17, 2026 1:00 pm.
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MB-230: Microsoft Dynamics 365 Customer Service Mastery
$22.99
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MB-230: Microsoft Dynamics 365 Customer Service Mastery
★★★★★
$999.00
in stock
Udemy.com
as of April 17, 2026 1:00 pm
A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.
Created by:
Satish Reddy | Over 50,000 Students| Microsoft Dynamics 365 Certified Trainer
Ex-Microsoft ‖ Microsoft Certified Trainer and Architect
Ex-Microsoft ‖ Microsoft Certified Trainer and Architect
Rating:4.31 (373reviews)
1452students enrolled
What Will I Learn?
- Case Management in Detail
- Knowledge Management
- Service Level Agreements
- Entitlements
- Service Scheduling
- Customizing Customer Service Module
- Omni-Channel Management
Requirements
- Be able to configure entities/tables in Dataverse
Target audience
- IT professionals aiming to expand their expertise in Microsoft Dynamics 365 Customer Service module.
- End users looking to specialize in the Dynamics 365 Customer Service module.
- Customer service professionals looking to level up their skills and provide better support to their customers.
- Business owners seeking to improve customer satisfaction and retention.
- Architects & Business Analysts
Price History
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