Mastering ITIL Problem Management and Optimization in ITSM
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- At udemy.com you can purchase Mastering ITIL Problem Management and Optimization in ITSM for only $399.00
- The lowest price of Mastering ITIL Problem Management and Optimization in ITSM was obtained on May 21, 2026 8:04 am.
Original price was: $19.99.$10.00Current price is: $10.00.
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Mastering ITIL Problem Management and Optimization in ITSM
Original price was: $19.99.$10.00Current price is: $10.00.
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Mastering ITIL Problem Management and Optimization in ITSM
★★★★★
$399.00 in stock
Udemy.com
as of May 21, 2026 8:04 am
Learn about ITIL Problem Management, how it works, how to set it up, and how to optimize and continually improve it
Created by:
Mark Grey
ITIL, Agile, and general life experience!
ITIL, Agile, and general life experience!
Rating:4.56 (35reviews)
1138students enrolled
What Will I Learn?
- How to set up a problem management ITIL services
- The basics of problem management and understanding of terminology
- Understanding how business needs impact your service design
- Policy and process design in problem management
- How to use AI to improve your service as you go via the continous improvement process
- How to create a Known Error Database
- Identify challenges and how to overcome them
Requirements
- Basic knowledge of IT services
- No technical experience required
Target audience
- Contractors looking to diversify into problem management
- Experience IT Service Management individuals looking to build experience
- Problem managers looking for good practice and set up advice
- New starts into IT Service management - build knowledge for your first interviews!
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