Mastering Call Center Skills A Comprehensive Training Course
Leadership Skills for Call Centers - Team Management
★★★★★
$449.00 in stock
Udemy.com
as of October 14, 2026 2:16 am
How to coach and provide feedback efficiently to get the best out of your team
Created by:
Paolo Papandrea
Your Expert Guide to Operations Excellence
Your Expert Guide to Operations Excellence
Rating:4.56 (36reviews)
84students enrolled
What Will I Learn?
- Learn Leadership Principles
- Call Center Team Management
- How to provide feedback that lead to great results
- How to get the best out of the coaching session
- Active Listening
Requirements
- No Requirements, you will learn everything you need to know
Target audience
- Junion Team Leader struggling with their new role
- Everyone willing to get a job as Team Leader
- Trainers that want to build up a Leadership Training
- Business Owners that want to train their Junior Leaders
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