Lean Management in Shared Services

Building Lean Mindset Through Continuous Improvement

Created by: Danuta Paszkowska (Majko)
Lean Six Sigma Yellow Belt | HR Professional

What Will I Learn?

• Definition and principles of Lean
• How to define the problem and explore its root cause
• What are the 8 wastes and how to identify them
• How to effectively use 5WHY, Fishbone and Impact/Effort Matrix
• How to draw a Process Map
• What are Kaizen, Jidoka, Just-in-time and Heijunka
• Pillars of the Toyota Production System
• The importance of Standard Work
• The possible causes of failure in implementation
• How to implement Lean in the Shared Services Center

Requirements

• No experience needed, you will learn about lean methodology and continuous improvement. This course will equip you in tools that are ready to use in practice.

Target audience

• Whether you're at the beginning of your career or already working in the Shared Services Center, HR or any other business, this course is for you. At each stage of your career, there is a space for improvement with Lean. Also, if you're a leader and you're looking for a step-by-step plan with clear explanation of its objectives - this is the course for you as well.