IT Help Desk Professional

Hands-on Technical skills for IT Support Professionals

Created by: Jobskillshare Community
Learn I.T, Practice I.T, Do I.T

What Will I Learn?

• Gain skills required to succeed in an entry-level IT job
• Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
• Learn how to manage Windows 10, Active Directory, Office 365 and other IT support skills
• Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers
• Sample resume and interview resources

Requirements

• Basic computer knowledge

Target audience

• Prepare for a career in the high-growth field of IT, no experience or degree required