HR Analytics – Workforce Management using R

Using erlang c formula to find out if and how many more agents does the bank need to maintain a good grade of service

Created by: Unlock HR
HR Analytics / People Analytics / Talent Analytics

What Will I Learn?

• Work Force Management
• Erlang
• HR Analytics
• R
• Anatomy of Statistical Model to understand the technique of solving any business problem through analytics.
• Learn how to understand Business problem and what are the key factors.
• Getting the most out of data using basic analytics technique or you can say Exploratory Data analytics.
• Applying feature engineering techniques to get in depth knowledge hidden inside the data.

Requirements

• Anyone can take this course

Target audience

• HR proffesionals
• Data Science Enthusisasts