How to De-Escalate Conflict Using Behavioral Science

Learn how to stand your ground while still being compassionate and professional

Created by: Jennifer Hancock
Humanist

What Will I Learn?

• Learn a science based approach to conflict resolution
• Avoid getting drawn into other people’s drama.
• Be able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations.
• Understand how compassion can help resolve workplace behavior issues

Requirements

• Have experienced verbal conflict

Target audience

• Anyone who struggles with interpersonal conflict
• Conflict management professionals
• Managers who need to defuse conflict and help their team reach consensus
• Human Resources Professionals
• Life Coaches and Conflict Coaches
• Director of Professional Development