Essential Phone Communication Skills

Pick it up. Make things happen!

Created by: Mary Jane Copps
The Phone Lady

What Will I Learn?

• Learn to communicate effectively on the phone for job interviews, relationship building, prospecting, or even closing a sale.

Requirements

• All levels of students will benefit from this course. Students need no prior experience to participate.

Target audience

• Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone.
• This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.