Emotional Intelligence: How To Influence People & Businesses

5 Ways To Get People to Know, Like & Trust You

Created by: Serah Lister
Digital Commercial Specialist

What Will I Learn?

• Have a clear understanding of what emotional intelligence (EQ) is and what it’s not.
• Have a FRAMEWORK for understanding Emotional Intelligence and how to use it.
• You will DEVELOP the 5 core principles of Emotional Intelligence
• To ASSESS your Emotional Intelligence capabilities
• Stimulate REFLECTION on the benefits of emotional intelligence
• Have clear GUIDELINES on how to use Emotional Intelligence
• You will have a plan to DEVELOP and apply Emotional Intelligence on yourself and business

Requirements

• This course is suitable for students at all levels and there are not actions to be performed before the course.
• To fully get the benefits of this course, the student needs to be open to challenge themselves, their values and believes and how they relate with the world around them.

Target audience

• This course is suitable for a student who would like to build profitable relationships
• If you struggle in small talk in networking meetings
• If you want to build trust - the 'know, like and trust' strategy
• If you struggle to connect with people in the first instance
• If you are selling a product or service and would like to sell without selling
• Increase likability factor
• This course is not for you if you are an advanced negotiator or are trained in sales