De-escalation: A Winning Approach
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De-escalation: A Winning Approach
Original price was: $44.99.$10.00Current price is: $10.00.
Description
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De-escalation: A Winning Approach
★★★★★
$44.99
in stock
Udemy.com
as of September 18, 2025 1:18 pm
Personal Safety in the Community
Created by:
Julie Scott
Violence prevention specialist
Violence prevention specialist
Rating:4.41 (74reviews)
192students enrolled
What Will I Learn?
- How to stay safe while working alone
- Self-defense techniques to keep yourself safe
- De-escalation skills to deal with agitated people in the workplace
- Assessments to do prior to any task
- How to stay safe in the workplace
- Behavioral cues that signal impending violence
- Triggers for Agitation
- Trauma Informed Care
- How to interpret body language
Requirements
- Be committed to making your environment safer for yourself and your colleagues.
- Have a desire to learn how to cope with an agitated client.
Target audience
- Anyone who faces agitation or aggression in the workplace or at a client's home
- Customer service, Healthcare, By-law Enforcement, Security Guards, Park Rangers, Transit workers, Cab drivers, restaurant, coffee and bar staff
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