Customer Success Foundations: Onboarding Best Practices

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  • The lowest price of Customer Success Foundations: Onboarding Best Practices was obtained on November 15, 2024 1:06 am.

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Last updated on November 15, 2024 1:06 am
Customer Success Foundations: Onboarding Best Practices
Customer Success Foundations: Onboarding Best Practices

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Customer Success Foundations: Onboarding Best Practices

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$59.99  in stock
Udemy.com
as of November 15, 2024 1:06 am

Using Customer Success Plans, Smooth Handoffs, and Playbooks to Achieve Onboarding Success and Drive Customer Value

Created by: LIFTu | liftu.org
Helping You Reach Your Full Potential
Rating:4.35 (140reviews)     515students enrolled

What Will I Learn?

  • Understand and communicate the importance of onboarding
  • Build an iterative and scalable Onboarding Playbook
  • Create outcome and data-driven Customer Success plan
  • Collaborate with Sales for a smooth handoff to Customer Success

Requirements

  • An interest in Customer Success
  • A desire to build the ideal Customer Experience

Target audience

  • Employees who are looking to build a career in Customer Success
  • Employees who have just started their career in Customer Success and are looking for best practices for foundational knowledge
  • Employees who have experience working in Customer Success but are looking for ways to streamline their processes with best practices
  • Leaders who are beginning to build a Customer Success practice
  • Business professionals who are looking to improve the customer experience
  • Business professionals who are looking to improve customer retention
  • Business professionals who need to improve the Sales to Operations handoff

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