Continuous Improvement / Operational Excellence

Simple and straightforward habits and techniques to drive measurable improvement in whatever you and your team do

Created by: Steven Hopkins
Continuous Improvement/Operational Excellence Coach

What Will I Learn?

• Principles of a continuous improvement / operational excellence culture in any industry
• How to use the basic skills and thinking to effectively identify and solve problems in their business
• How to do data driven root cause analysis
• How to perform effective strategy deployment
• Learn what questions to ask to coach others to drive performance improvement in your team
• How to set effective and visual performance measures to make team performance to goals more visual
• Learn how to "coach upward" to your boss/line management chain to enable them to help your team to drive performance improvement

Requirements

• None

Target audience

• Anyone (see below) who wants to have a method/set of principles to engage all staff in the strategy - and ensure each individual is contributing toward the measurable improvement goals of the organisation
• Graduates: enthusiastic to stand out from the crowd and impress their line managers and colleagues by leading the deployment of recognised lean/CI tools
• Line managers: who are frustrated that they do not truly understand their teams performance - and want to empower their teams to improve performance
• Team members: who do not feel engaged in the companies bigger picture and want to challenge the way the team operates to feel like they are contributing to the strategic goals of the business
• Senior leaders: who want to ensure all ideas are heard and that every individual in their organisation are engaged in the strategic goals - and have a mechanism to drive daily improvement toward these goals