Conflict Resolution and De-Escalation Skills
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- This product is available at Udemy.
- At udemy.com you can purchase Conflict Resolution and De-Escalation Skills for only $10.00
- The lowest price of Conflict Resolution and De-Escalation Skills was obtained on January 9, 2026 10:10 pm.
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Conflict Resolution and De-Escalation Skills
★★★★★
$10.00 in stock
Udemy.com
as of January 9, 2026 10:10 pm
You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with other people
Created by:
Vasco Patrício
Executive Coach, Past MIT Portugal IEI-Backed Founder
Executive Coach, Past MIT Portugal IEI-Backed Founder
Rating:4.5 (311reviews)
16402students enrolled
What Will I Learn?
- You'll learn how to effectively address and de-escalate conflicts, using appropriate techniques to deal with the person's emotions or complaints
- You'll learn how to properly analyze people's rules and how to avoid breaking them, avoiding future conflicts
- You'll learn how to mediate tense situations between third parties, evaluating both positions impartially
- You'll learn how to avoid the common traps in terms of conflicts, which can actually make a conflict worse
Requirements
- You don't need any prior knowledge (naturally, social skills knowledge helps, but is NOT required)
Target audience
- You're any professional with a conflict to resolve (so, everyone!)
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