Conflict Resolution and De-Escalation Skills

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  • This product is available at Udemy.
  • At udemy.com you can purchase Conflict Resolution and De-Escalation Skills for only $49.99
  • The lowest price of Conflict Resolution and De-Escalation Skills was obtained on November 14, 2024 6:07 pm.

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Last updated on November 14, 2024 6:07 pm
Conflict Resolution and De-Escalation Skills
Conflict Resolution and De-Escalation Skills

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Conflict Resolution and De-Escalation Skills

★★★★★
$49.99  in stock
Udemy.com
as of November 14, 2024 6:07 pm

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with other people

Created by: Vasco Patrício
Executive Coach, Past MIT Portugal IEI-Backed Founder
Rating:4.5 (298reviews)     16375students enrolled

What Will I Learn?

  • You'll learn how to effectively address and de-escalate conflicts, using appropriate techniques to deal with the person's emotions or complaints
  • You'll learn how to properly analyze people's rules and how to avoid breaking them, avoiding future conflicts
  • You'll learn how to mediate tense situations between third parties, evaluating both positions impartially
  • You'll learn how to avoid the common traps in terms of conflicts, which can actually make a conflict worse

Requirements

  • You don't need any prior knowledge (naturally, social skills knowledge helps, but is NOT required)

Target audience

  • You're any professional with a conflict to resolve (so, everyone!)

Price History

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