Communicating with Empathy

Understanding and applying empathy personally and professionally.

Created by: Elizabeth Pierce
Head of Learning and Development Consulting at TaskUs

What Will I Learn?

• Understanding what it is and how it works
• The different types of empathy and when to use them
• Empathetic listening
• How to make some space and develop self awareness

Requirements

• No experience necessary but willingness to be open minded and having a growth mindset

Target audience

• This course is for those who want to increase their knowledge around empathy for personal or professional development. Additionally, this course can help those who work cross-functionally in high stress environments, newly promoted and customer service front line workers.