Business Etiquette – The Polished Professional

Master the skills of business etiquette to become a poised and refined professional

Created by: CRFT Productions
Creative Resources For Training

Created by: Philip Sykes
Building Confidence - Changing Lives (Udemy coach)

What Will I Learn?

• Cultivate a strong personal brand that aligns with your career goals
• How to make a great first impression
• Understand why eye contact is important
• Learn the difference between etiquette and manners
• Remember people’s names with ease
• Why you need a 5-second elevator statement
• Learn the proper way to present and receive business cards
• Improve your handshake
• Deal with international customers and colleagues with respect
• Have the best small talk in the room
• Ways to put people at ease
• Introduce yourself in a memorable way to make a lasting impression
• Much much more

Requirements

• No previous equipment or experience is needed
• Having some examples in mind of situations where you'd like to try these techniques would be helpful
• A willingness to learn!

Target audience

• Employees at all levels seeking to improve their business communications
• Professionals looking to refine their communication skills
• Managers seeking to foster a positive work environment
• Sales and marketing professionals who need to build and maintain strong relationships
• Individuals starting, or managing, their own business to build credibility & attract clients
• Anyone who attends networking events
• Job seekers looking to make a great first impression in job interviews
• Those working with international colleagues and clients from diverse cultural background
• Anyone seeking professional development that will take their career to the next level
• Someone who wants to build confidence and achieve success