Building Trusted Relationships in Business

Develop questioning and listening skills, understand body language and personality styles plus confidence under pressure

Created by: Nicky & Liz The Marketing Menu
The Marketing Menu Consultancy

What Will I Learn?

• To develop the skills needed to build business relationships
• Value how to use active and mindful listening, and appreciate when and how to adopt different techniques
• Know more about ourselves, and how we can change the way we relate to other people
• Handle uncomfortable situations and deal with them confidently
• Appreciate how we can identify personality styles for mutual benefit
• Appreciate how to understand basic body language

Requirements

• None other than enthusiasm to consider how we each relate to different character styles

Target audience

• You have responsibility for a team within a business and wish to manage more effectively
• You work in business and need to build relationships but lack confidence, or struggle to do so
• Your role within a business incorporates marketing but you have no formal training
• You work in a specific marketing role within a business /charity/not-for-profit organisation with no formal training
• You are looking to motivate others in an established business in the B2B or B2C environment