Become a Master at Conflict Management at Home or Work

Conflict Resolution | Emotional Intelligence | Difficult Conversations | Negotiating | Active Listening | Influencing

Created by: Roger Kay Allen, Ph.D.
Author, psychologist, management consultant, executive coach

What Will I Learn?

• Conflict management skills to solve problems and maintain healthy relationships
• How to prevent disagreements from becoming unhealthy conflict
• A concrete framework and steps for entering into difficult conversations and resolving conflict
• The mindset, confidence and skills to facilitate conflict resolution
• The advantages and disadvantages of different communication styles
• How to calm and manage yourself during conflict
• Conflict management at home and on the job with lots of real-world examples

Requirements

• A willingness to learn a new way of thinking
• A desire to improve your communication and work through conflicts at home or at work

Target audience

• Individuals who want to improve their ability to handle conflict in their personal lives
• Employees who are experiencing conflict on the job
• Leaders who want to create a work climate that encourages open dialogue and conflict resolution