Customer Service Training: Dealing with Difficult Customers
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- This product is available at Udemy.
- At udemy.com you can purchase Customer Service Training: Dealing with Difficult Customers for only $10.00
- The lowest price of Customer Service Training: Dealing with Difficult Customers was obtained on November 26, 2024 7:10 am.
Original price was: $49.99.$14.00Current price is: $14.00.
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Customer Service Training: Dealing with Difficult Customers
Original price was: $49.99.$14.00Current price is: $14.00.
Description
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Customer Service Training: Dealing with Difficult Customers
★★★★★
$10.00 in stock
Udemy.com
as of November 26, 2024 7:10 am
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills
Created by:
Gustavo Escobar Henríquez
Helping businesses generate quality leads and sales
Helping businesses generate quality leads and sales
Rating:4.59 (4763reviews)
10704students enrolled
What Will I Learn?
- How to deal with difficult customers.
- Conflict management skills for customer service.
- You will learn the ECA method, which will give you the soft skills and the strategy that you need to manage demanding customers
- You will discover customer relationship management skills that will allow you to diffuse difficult situations with angry customers.
- You will be able to implement this in your company and replicate it for your customer service training sessions.
Requirements
- To be open-minded/
- To not be a hater or a troll. In this course, we talk about how to calm you and bring you peace, so that you don’t make our days worse… I wouldn’t want for you to discover how we do it 😉
- Eagerness to improve your customer relationship management skills.
Target audience
- Customer service managers.
- Customer service representatives.
- Sales professionals.
- Customer relationship managers.
- Customer support professionals.
Price History
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