Your Customer Service Toolbox: Best Practices for Beginners
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- This product is available at Udemy.
- At udemy.com you can purchase Your Customer Service Toolbox: Best Practices for Beginners for only $14.00
- The lowest price of Your Customer Service Toolbox: Best Practices for Beginners was obtained on April 22, 2025 2:10 pm.
Your Customer Service Toolbox: Best Practices for Beginners
$54.99
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Your Customer Service Toolbox: Best Practices for Beginners
★★★★★
$14.00 in stock
Udemy.com
as of April 22, 2025 2:10 pm
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more.
Created by:
Jenny Dempsey
Customer Experience Manager
Customer Experience Manager
Rating:4.55 (6614reviews)
13824students enrolled
What Will I Learn?
- Discover the impact of your role in customer service
- Differentiate between customer service, customer experience, and internal customer service
- Use problem solving skills to resolve customer issues with ease
- Build better connections with your customers
- Model proper etiquette when interfacing with customers
- Explore how to delight and appreciate your customers
- Navigate difficult customers and turn them into forever fans
- Discover that customer service is just people helping people!
Requirements
- Currently have a new Customer Service role or be seeking a role in Customer Service
- Are new to a role in any department that may be customer facing
Target audience
- The front line customer service agent who wants to excel at their job while making an impact providing exceptional customer support.
- This course is geared towards students who are beginning their customer service journey and want to learn foundational best practices.
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