Winning Communication Skills for Telephone, Conference Calls

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy

Created by: TJ Walker
Success through Communication Skills & Habits

Created by: Media Training Worldwide Digital
A Full-Service Online Training Company

What Will I Learn?

• Communicate effectively using the phone with clients, customers, colleagues and bosses
• Avoid telephone blunders that strike others as rude and unprofessional
• Speak effectively on business conference calls
• Present confidently on Skype and FaceTime calls
• Use the telephone effectively in all aspects of business life
• Selling with stories
• Virtual sales presentatons
• Remote selling
• Pitching yourself
• Communicating to drive change
• Building a business case/proposal over the phone
• Presenting like a CEO
• Win Communication skills for telephone and conference calls

Requirements

• You need a phone and voicemail
• A desire to become a master communicator
• A strong need to communicate important messages

Target audience

• Workers looking to build their soft skills
• Younger executives who want to communicate with everyone in their business life, including older colleagues
• Older executives who want to communicate with everyone in business, including young people
• Sales management
• Trainers
• Sales trainers
• CEOs
• C-level executives