- 78% Voice of Customer VOC Techniques Training and Certification

Voice of Customer VOC Techniques Training and Certification

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  • This product is available at Udemy.
  • At udemy.com you can purchase Voice of Customer VOC Techniques Training and Certification for only $12.00
  • The lowest price of Voice of Customer VOC Techniques Training and Certification was obtained on November 12, 2024 3:14 pm.

Original price was: $54.99.Current price is: $12.00.

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Last updated on November 12, 2024 3:14 pm
Voice of Customer VOC Techniques Training and Certification
Voice of Customer VOC Techniques Training and Certification

Original price was: $54.99.Current price is: $12.00.

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Voice of Customer VOC Techniques Training and Certification

★★★★★
$54.99
$12.00
 in stock
Udemy.com
as of November 12, 2024 3:14 pm

Get Trained to use the VOC Techniques and achieve the VOC Techniques Specialist Certification (Earn PDUs)

Created by: Advanced Innovation Group Pro Excellence (AIGPE)
Drive Success to Excellence
Rating:4.45 (611reviews)     1923students enrolled

What Will I Learn?

  • Authentically demonstrate your ability to know who is the right customer and classify them into most appropriate segments
  • Harness your charisma to capture customer feedback using the prevalent Voice of Customer Techniques
  • Know the pros and cons and learn to use the latest, dynamic and most in-demand Voice of Customer Technique (such as Social Listening)

Requirements

  • No prior knowledge required
  • Listening to the Voice of Customer is about determining requirements, not determining the solutions to meet those requirements. Hence, the students can expect learning several old and new techniques that captures customer feedback.

Target audience

  • Newbies: The Voice of Customer Techniques training course is designed for newbies who are not familier about the techniques to collect customer feedback.
  • If you already have expertise in capturing the Voice of Customer and need an in depth understanding of the tools and techniques then this course is probably not for you

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