Use Customer Experience to Grow Your Customer Base!
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- This product is available at Udemy.
- At udemy.com you can purchase Use Customer Experience to Grow Your Customer Base! for only $44.99
- The lowest price of Use Customer Experience to Grow Your Customer Base! was obtained on December 8, 2024 9:06 am.
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Use Customer Experience to Grow Your Customer Base!
★★★★★
$44.99
in stock
Udemy.com
as of December 8, 2024 9:06 am
Superior Customer Experience (vs. Customer Service) And Customer-centric Pivot Increases Customer Traffic and Revenue
Created by:
Dianne Denton, MBA
Marketing Consultant & Instructor
Marketing Consultant & Instructor
Rating:4.55 (99reviews)
3920students enrolled
What Will I Learn?
- Understand the customer journey as people discover and engage with your business
- Immediately impact key aspects of the customer journey to improve customer experience
- Understand the difference between customer service and customer experience
- Understand switching costs and the role that customers' brand loyalty plays in customer choice
- Understand the impact your responses to reviews have on customer experience and be able to effectively respond to any review
- Understand how improving customer experience leads to increased revenue
Requirements
- Simply a willingness to learn and an interest in improving your customers' experience!
Target audience
- Current business owners (ecommerce, brick and mortar, service) actively seeking ways to improve their customers' experience
- Prospective business owners who want to know how they should prepare to offer a superior customer experience
- Anyone interested in learning what "customer experience" is and how it can be impacted
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