Training for Zendesk Administrators

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  • The lowest price of Training for Zendesk Administrators was obtained on December 26, 2024 8:06 am.

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Last updated on December 26, 2024 8:06 am
Training for Zendesk Administrators
Training for Zendesk Administrators

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Training for Zendesk Administrators

★★★★★
$69.99  in stock
Udemy.com
as of December 26, 2024 8:06 am

Learn how to set up and configure Zendesk Support Professional Edition

Created by: Guidoo Services
Your expert in all things Zendesk
Created by: Nils Rebehn
Consultant
Rating:4.52 (546reviews)     2003students enrolled

What Will I Learn?

  • How to set up and configure Zendesk Professional
  • What are business rules and how to configure them
  • Basics of reporting
  • Setting up Email, Web Widget, Facebook & Twitter
  • Routing of tickets to agents
  • Design and creation of workflows

Requirements

  • Computer with internet access
  • Zendesk (either a subscription or a free Zendesk trial)
  • No programming skills required

Target audience

  • Beginners and advanced users - no programming skills required
  • CS Team managers that need to configure the system
  • IT administrators that look after platforms
  • Small Business owners that want to use Zendesk for their business
  • Customer Service Representatives that want to move beyond just working on tickets

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