The Science of Handling Complaints
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- At udemy.com you can purchase The Science of Handling Complaints for only $13.00
- The lowest price of The Science of Handling Complaints was obtained on September 26, 2025 2:15 am.
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The Science of Handling Complaints
★★★★★
$13.00 in stock
Udemy.com
as of September 26, 2025 2:15 am
Regardless of whether a complaint is justified, you have to handle it the right way. This course shows you how.
Created by:
Management Study Guide
pave your way to success
pave your way to success
Rating:4.48 (21reviews)
319students enrolled
What Will I Learn?
- Explain What is a Complaint
- Explain Why do People Complain
- Describe the Goals of Effective Complaint Handling
- Explain the Strategies for Building Relationships
- List the Statistics of Customer Complaints
- Describe the Customer Actions Following Service Failure
- Explain the Ways of Complaining
- Describe the Types of Complainers
- Explain the Steps for Handling Complaints
- Explain the Strategies for Handling Complaints
Requirements
- No prior knowledge is required
Target audience
- Human Resource Professionals
- Managers
- Supervisors
- Team leaders
- Employees and Staff
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