Tackling sensitive workplace conversations with confidence

How to discuss a delicate topic with an employees and colleagues - a guide for managers

Created by: Skill Boosters
Films for a better workplace

Created by: Barry Winbolt
Peronal development training for life and career

What Will I Learn?

• Understand why certain issues are particularly sensitive
• Know why managers may need to raise them
• Appreciate some of the challenges they can face when they do
• Know how to prepare for a conversation about a sensitive issue
• Be familiar with important qualities to demonstrate when having a conversation about a sensitive issue
• Use effective techniques for approaching sensitive issues how to agree a way forward
• Appreciate the importance of familiarising yourself with your organisation’s procedures and policies

Requirements

• No

Target audience

• Business owners, managers and employees