Smart Tips: Communication

A collection of 61 micro-lessons on effective communication, presentation skills, feedback, and complex conversations

Created by: Deborah Grayson Riegel
Keynote speaker and leadership communication consultant

What Will I Learn?

• Master how to have conversations with difficult people while keeping your cool
• Give effective feedback that people can hear without defensiveness
• Ask for the feedback you need to do your job more successfully
• Present your ideas more persuasively
• Think on your feet in any situation
• Demonstrate leadership presence (whether you see yourself as a leader or not)

Requirements

• A desire to improve your communication skills with quick, actionable tips

Target audience

• Busy professionals who need to improve their presentation and communication skills quickly -- and who don’t have time for an in-person workshop
• People managers at all levels who need to give more effective performance feedback - and model how to receive feedback well
• Anyone who has to present ideas to internal or external audiences
• Those who struggle with conflict and tricky conversations with colleagues, customers, clients, and others
• People in any industry who want to be seen as more confident, credible, and compelling communicators