ServiceNow Project Portfolio Management for Project Success

Obtain next level project success with this ServiceNow Project Portfolio Management (PPM) course for Project Managers

Created by: Arno Esterhuizen
IT instructor

What Will I Learn?

• Project Lifecycle Mastery: Learn to initiate, plan, execute, monitor, and close projects effectively using ServiceNow Project Management tools.
• Master Innovation Management: Learn how to submit, view, and collaborate on ideas, and promote the most promising ideas to actionable demands.
• Efficient Demand Management: Gain skills in creating, assessing, and detailing demands, ensuring seamless transition from ideas to project execution.
• Optimize Project Portfolios: Understand the process of setting up, managing, and tracking project portfolios for better resource and financial management.
• Advanced Reporting Skills: Develop the ability to create, customize, and utilize reports and dashboards for real-time project and portfolio insights.
• Resource Allocation: Understand how to efficiently allocate and manage resources across multiple projects, ensuring optimal use of team capabilities.
• Risk and Issue Management: Develop the skills to identify, assess, and mitigate project risks and issues, maintaining project stability and success.
• Financial Tracking: Gain expertise in managing project budgets, forecasting costs, and tracking financial performance to ensure projects stay within budget.

Requirements

• Basic Project Management knowledge
• Basic skills in ServiceNow
• Access to a free ServiceNow developer instance

Target audience

• Project Managers: Professionals responsible for overseeing project planning, execution, and delivery using ServiceNow.
• Portfolio Managers: Individuals managing multiple projects and programs, seeking to optimize resources and align projects with organizational goals.
• IT Managers: Leaders aiming to streamline IT project workflows and enhance collaboration within their teams.
• Business Analysts: Experts involved in project planning and execution, focusing on aligning business requirements with project outcomes.
• ServiceNow Administrators: Technical staff responsible for configuring and maintaining ServiceNow instances, ensuring efficient project and portfolio management.
• Resource Managers: Professionals tasked with managing team allocations, ensuring optimal resource use across projects.
• Financial Analysts: Individuals involved in project financial planning and tracking, aiming to ensure budget adherence and financial efficiency.
• PMO Staff: Members of Project Management Offices looking to standardize and improve project management practices using ServiceNow.