Quality Management Systems:Management and Control of Quality

Learn to Build, Implement, and Sustain a Performance Excellence Culture into Your Organisation

Created by: Operational Excellence Training
Industrial Management Courses

What Will I Learn?

• You will be able to develop, implement, and sustain a performance excellence culture and improve overall organizational effectiveness and capabilities
• You will have the ability to apply the basic principles of QM and performance excellence, improve your processes and satisfy your customers and employees
• You will understand the various perspectives from which quality is viewed in order to fully appreciate its role in the many parts of a business organization
• You will learn the foundations and principles of the quality management philosophies and frameworks with the most impact on quality management practices
• You will have gained the skills to build, develop and sustain an effective quality management and performance excellence culture
• You will be able to describe the various types of quality costs and approaches used for quality cost measurement

Requirements

• Basic Business Terminology.
• Computer and Internet.

Target audience

• The course is for beginners and intermediate professionals who want to improve their knowledge and gain the skills to develop and implement quality management system and business excellence thinking in their companies.
• The course is for more seasoned professionals who want to improve the overall effectiveness in their companies and deliver improved value to the customers and stakeholders.