Project Management: Applied Soft Skills for Managers

Project Management skills - assertiveness, influencing, customer care, selling, negotiation, leadership, communication

Created by: Chris Croft
Management Trainer, Speaker, Author

Created by: CRFT Productions
Creative Resources For Training

What Will I Learn?

• Master eight practical areas to make your projects run smoothly and on plan
• Assertiveness: the exact words to calmly secure the outcome you want
• Influencing: getting difficult stakeholders aligned with your goals
• Customer care: leaving your boss or client thrilled with your work
• Selling: practical tools for dealing with clients
• Negotiation: get great deals from suppliers and avoid clients eroding your profit
• Leadership: have a united and motivated team behind you
• Communication: running highly effective meetings
• Self improvement: balancing workload, stress, procrastination and time management

Requirements

• No previous equipment or experience is needed
• Having some examples in mind of projects you've been involved in would be helpful
• A pen and paper might be useful at times
• A willingness to learn is essential!

Target audience

• Aspiring Project Managers: Individuals preparing to enter the field of project management.
• Current Project Managers: Professionals seeking to enhance their soft skills for better project outcomes.
• Team Leaders: Leaders looking to improve team dynamics and leadership effectiveness.
• Corporate Employees: Employees aiming to advance their careers through improved interpersonal skills.
• Small Business Owners: Entrepreneurs managing diverse teams and client relationships.
• International Professionals: Global project managers working in multicultural and cross-functional environments.