Operations Management in small businesses: key techniques

A toolkit for making small business operations effective and efficient

Created by: Chris West
Business and Academic Leader

What Will I Learn?

• Successfully apply operations management techniques in a small business
• Develop and implement operations that can deliver business strategy
• Evaluate and select an operations management technique to deliver a specific need
• Manage others to implement an operations management technique
• Gain an understanding of the key elements of Artificial Intelligence
• Gain an awareness of how Artificial Intelligence can be applied to Business Operations to good effect
• Be able to converse and work effectively with AI specialists to Business Operations work together effectively to apply AI to

Requirements

• There is no requirement for prior theoretical knowledge
• To provide a meaningful context to apply the techniques, students should either be working in a small business or be familiar with a small businesss

Target audience

• Small business owners and managers
• Business studies students, at all levels, who plan to set up or work in a small business