New Manager Starter Kit

Best Practices of Exemplary Leadership

Created by: Bigger Brains
Uniquely Engaging eLearning

What Will I Learn?

• Explain the differences between Technical skills, Human skills, and Conceptual skills
• Provide examples of why the balance of skill usage changes as a person moves up the career ladder
• Know and explain the purpose behind the vision and mission of your company or department
• Set SMART goals that align with the organization's vision and mission
• Compare and contrast the traits of leaders using Positional Power vs. Personal Power
• Identify behaviors that provide good examples for employees to follow
• Develop goals for increasing trust using the Transactional Trust Model
• Recognize and identify how personal values affect decisions and actions in the workplace
• Explain how different perspectives bring value
• Develop methods for discovering others' perspectives
• Tie personal values personal values to a manager's SMART goals
• Explain the need to challenge a process even if it appears to be working well
• Apply the 5 Whys to identify the root cause of a problem
• Identify types of decision-making criteria applied to a specific problem
• List resources and activities that aid employees to perform their jobs
• Explain when training may be a better approach than direction
• Compare and contract reinforcement and feedback
• Explain the 4:1 ratio and explore ways to apply it in the work environment

Requirements

• There are no prerequisites for this course.

Target audience

• New managers who want to learn the skills to thrive in their new position.