New Manager Masterclass: Rookie To Rockstar In 125 Lessons

Practical & Essential Skills For Management Success & Mastery: Leadership, Strategy, Innovation, Ethics, VUCA & Digital

Created by: Peter Alkema
Business | Technology | Self Development

What Will I Learn?

• Create a communication plan for a specific workplace situation.
• Create a conflict resolution plan for a specific workplace situation.
• Identify common communication challenges in the workplace
• Define active listening and its importance in effective communication.
• Apply active listening techniques in a simulated workplace scenario.
• Analyze the impact of nonverbal communication on workplace interactions.
• Evaluate the effectiveness of different communication channels (e.g. email, phone, face-to-face) for different scenarios.
• Identify the different types of feedback and their purposes.
• Explain the importance of giving and receiving feedback.
• Analyze how to handle difficult conversations during feedback sessions.
• Evaluate the effectiveness of feedback given in a simulated workplace scenario.
• Create a feedback plan for a specific workplace situation.
• Identify common conflict resolution strategies.
• Explain the importance of conflict resolution in the workplace.
• Apply a conflict resolution strategy to a simulated workplace scenario.
• Analyze the role of empathy in conflict resolution.
• Evaluate the effectiveness of a conflict resolution strategy used in a workplace scenario.
• Identify the different types of leadership styles.
• Explain the importance of effective leadership in the workplace.
• Apply the Situation-Behavior-Impact (SBI) framework to deliver constructive feedback.
• Apply different leadership styles to a simulated workplace scenario.
• Analyze the impact of different leadership styles on workplace culture.
• Evaluate the effectiveness of a leadership style used in a workplace scenario.
• Create a leadership plan for a specific workplace situation.
• Identify the different types of teams in the workplace.
• Explain the importance of effective teamwork in the workplace.
• Apply teamwork skills to a simulated workplace scenario.
• Analyze the factors that contribute to effective team dynamics.
• Evaluate the effectiveness of teamwork in a workplace scenario.
• Create a teamwork plan for a specific workplace situation.

Requirements

• There are no requirements or pre-requisites for this course, but the items listed below are a guide to using background knowledge that will increase the value and benefits of this course
• Basic computer skills, including proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with online learning platforms and tools, such as Google Classroom and Zoom.
• Some prior knowledge of effective communication techniques and strategies would be beneficial, but not required

Target audience

• Entry-level professionals or individuals who are new to the field of project management.
• Mid-level professionals who have some experience in project management but want to develop their skills further.
• Managers or team leaders who are responsible for overseeing projects and want to improve their abilities in leading and managing teams.
• Freelance project managers who want to enhance their knowledge and skills to deliver successful projects for clients.
• Students who are studying business, management or related fields and want to gain practical knowledge in project management.
• Professionals from different industries who are interested in project management and want to learn how to apply it to their work.