Mastering Outlook 365 – Expert (2024)

Learn how to use expert-level features of Microsoft’s powerful productivity tool

Created by: Bigger Brains
Uniquely Engaging eLearning

What Will I Learn?

• Change options for language settings, read receipts, editor settings, and signatures
• Customize Outlook panes and views
• Work offline and set preferences for downloading headers and items
• Manage RSS feeds
• Create and use a new profile
• Add and manage add-ins such as Viva Insights and DocuSign
• Add Loop Components to a message
• Create and save an email template in OFT format
• Delegate folder access and set delegate permission levels
• Use Advanced Find to search for words or set criteria
• Create a search folder from default categories or a custom search folder
• Reduce mailbox size and attachment sizes
• Archive a message
• Use Clean Up Conversations and Clean Up Folder to delete redundant messages
• Assign retention policies for email folders and messages
• Set Quick Actions options
• Change calendar meeting and display options
• Import and export a contact list in CSV file format and map fields
• Share contacts, business cards, and contact folders

Requirements

• Basic knowledge of Outlook 365 will be beneficial.

Target audience

• Users with an advanced understanding of Outlook’s email, calendar, people, and task tools, who want to manage their account using advanced features and customization options.