Mastering Business Analysis Communications Level 1

The biggest problem with communication is the allusion that it actually took place. Let's fix that!

Created by: Teresa Bennett
Business Analysis Expert

What Will I Learn?

• We start with an overview of why this is so important to your BA role
• We'll look at what the IIBA has to say about communication skills
• You'll get an overview of projects and project teams
• You'll gain an understanding of how to identify listening filters and how to avoid them
• To manage conversations, you'll learn the process of effective communication and how body language affects your requirements elicitation meetings.

Requirements

• Some knowledge of the SDLC is helpful, but not necessary

Target audience

• Current business analysts that are not confident in requirements elicitation meetings
• Business analysts that are consistently missing requirements
• Individuals that want to move into the business analyst career