Master Course in Customer Relationship Management (CRM) 5.0
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Original price was: $34.99.$10.00Current price is: $10.00.
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Master Course in Customer Relationship Management (CRM) 5.0
Original price was: $34.99.$10.00Current price is: $10.00.
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Master Course in Customer Relationship Management (CRM) 5.0
★★★★★
$10.00 in stock
Udemy.com
as of November 24, 2024 10:08 am
Customer Relationship Management (CRM), Customer Experience Management, Customer Success Management, Journey Mapping
Created by:
Dr. José Prabhu J
Researcher, Professor and Subject Matter Expert
Researcher, Professor and Subject Matter Expert
Rating:4.14 (292reviews)
15537students enrolled
What Will I Learn?
- Understand the Introduction and importance of customer relationship management (CRM) 5.0
- Learning the Customer experience management (CXM) & Customer Success management (CSM)
- Analyze how CRM helps in marketing & how to create customer journey mapping
- Understand the CRM Software Overview, How to measure, improve and build customer relationship management
- Learnig the CRM manager skills and how to become a CRM manager
Requirements
- Basic knowledge of customer behavior, customer psychology and customer feedback strategy
Target audience
- All UG and PG Business students and Other Interested students to learn about the concepts of Customer Relationship Management (CRM)
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