Make Data-Driven Decisions in Customer Success (2nd Ed.)
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- The lowest price of Make Data-Driven Decisions in Customer Success (2nd Ed.) was obtained on February 20, 2026 2:32 pm.
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Make Data-Driven Decisions in Customer Success (2nd Ed.)
$129.99
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Make Data-Driven Decisions in Customer Success (2nd Ed.)
★★★★★
$4,999.00
in stock
Udemy.com
as of February 20, 2026 2:32 pm
Learn how to separate the signals from the noise!
Created by:
Ed Powers
Customer Experience and Customer Success Expert
Customer Experience and Customer Success Expert
Rating:4.35 (409reviews)
1424students enrolled
What Will I Learn?
- Learn and apply basic statistical tools to solve real-world Customer Success problems
- Track churn accurately
- Measure and interpret NPS and CSAT in new ways
- Construct predictive customer health scores
- Increase forecasting accuracy
- Improve business results
Requirements
- Basic knowledge of algebra (solving equations, order of operations, exponents, logs, limits)
- Microsoft Excel for Office 365 (cannot substitute Google Sheets)
- Working knowledge of Excel (entering equations into cells, plotting, sorting, filtering, Pivot Tables)
- Experience working in a Customer Success environment
Target audience
- Customer Success Operations
- Customer Success leaders (CCOs, VPs, Directors)
- Customer Operations
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