Make Data-Driven Decisions in Customer Success (2nd Ed.)
- All prices mentioned above are in United States dollar.
- This product is available at Udemy.
- At udemy.com you can purchase Make Data-Driven Decisions in Customer Success (2nd Ed.) for only $129.99
- The lowest price of Make Data-Driven Decisions in Customer Success (2nd Ed.) was obtained on November 20, 2024 11:08 am.
Make Data-Driven Decisions in Customer Success (2nd Ed.)
$129.99
Description
-
Didn't find the right price? Set price alert below
Set Alert for Product: Make Data-Driven Decisions in Customer Success (2nd Ed.) - $129.99
Make Data-Driven Decisions in Customer Success (2nd Ed.)
★★★★★
$129.99
in stock
Udemy.com
as of November 20, 2024 11:08 am
Learn how to separate the signals from the noise!
Created by:
Ed Powers
Customer Experience and Customer Success Expert
Customer Experience and Customer Success Expert
Rating:4.36 (390reviews)
1347students enrolled
What Will I Learn?
- Learn and apply basic statistical tools to solve real-world Customer Success problems
- Track churn accurately
- Measure and interpret NPS and CSAT in new ways
- Construct predictive customer health scores
- Increase forecasting accuracy
- Improve business results
Requirements
- Basic knowledge of algebra (solving equations, order of operations, exponents, logs, limits)
- Microsoft Excel for Office 365 (cannot substitute Google Sheets)
- Working knowledge of Excel (entering equations into cells, plotting, sorting, filtering, Pivot Tables)
- Experience working in a Customer Success environment
Target audience
- Customer Success Operations
- Customer Success leaders (CCOs, VPs, Directors)
- Customer Operations
Price History
-
There are no reviews yet.