Lessons in Quality Leadership

How to move from tactical thinking towards strategic thinking, from management to leadership

Created by: Ray Harkins, The Manufacturing Academy
Senior Manufacturing Professional, Online Educator

Created by: Michael J. Vella
Instructor with the Manufacturing Academy

What Will I Learn?

• How to shift from manager to leader
• How to foster productive relationships with your associates
• Basic approaches and techniques of error proofing
• Error proofing (Poka Yokes) in design and assembly
• Integrating error proofing with statistical process control
• How to instill a spirit of ownership in your associates
• The quality and productivity benefits of single-sourcing raw materials
• How to measure and monitor your business
• Setting goals - An approach for both personal and professional goals
• How to uncover unknown causes of defects in your process
• Qualitative and quantitative tools in root cause analysis and corrective actions
• The 8D problem solving approach
• How to measure and quantity variation in you process
• Techniques for spotting trends in your measurement data
• Using SPC to drive improvements
• Tips for moving from tactical leadership to strategic leadership
• And MUCH MORE!!

Requirements

• Basic understanding of manufacturing quality

Target audience

• Quality Engineers, Quality Technicians, Quality Managers
• Production Supervisors, Manufacturing Managers
• Manufacturing Engineers, Industrial Engineers