ITIL Help Desk Operations: Best Practices
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ITIL Help Desk Operations: Best Practices
Original price was: $34.99.$10.00Current price is: $10.00.
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ITIL Help Desk Operations: Best Practices
★★★★★
$10.00 in stock
Udemy.com
as of December 27, 2025 6:37 am
A practical guide to operations of an ITIL service / help desk and the things you should do to set these up
Created by:
Mark Grey
ITIL, Agile, and general life experience!
ITIL, Agile, and general life experience!
Rating:4.31 (21reviews)
3463students enrolled
What Will I Learn?
- Understand the basics of a Service Desk
- What ITIL says about Service Desk
- Understanding logistics of a working Service Desk
- Reporting and other considerations when setting up your service desk
Requirements
- None required
Target audience
- Anyone who is interested in setting up ITIL services
- Contractors thinking of joining or setting up services
- Those interested in BAU service desk operations
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