ITIL® 4 CDS Certification: 6 Practice Tests (2025 Updated)

Master the ITIL® 4 Specialist: Create, Deliver, and Support exam with realistic practice questions,detailed explanations

Created by: UpSkill Academy
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What Will I Learn?

• Gain a deep understanding of ITIL® 4 principles related to Create, Deliver, and Support (CDS).
• Develop the skills required to design, manage, and optimize IT service value streams.
• Master key IT service management (ITSM) practices, including Service Design, Incident Management, and Problem Management.
• Learn how to implement Agile, Lean, and DevOps methodologies to enhance service delivery.
• Understand governance, risk, and compliance considerations for IT service management.
• Improve decision-making by analyzing performance metrics, KPIs, and service quality indicators.
• Build expertise in automation tools and ITSM software solutions to streamline service operations.
• Enhance stakeholder engagement by mastering communication strategies for IT teams and customers.
• Strengthen problem-solving skills by working through 1080 practice questions with detailed explanations.
• Gain the confidence needed to pass the ITIL® 4 CDS certification exam on the first attempt.

Requirements

• Basic understanding of IT service management concepts is recommended but not mandatory.
• Familiarity with ITIL® 4 Foundation principles can be beneficial but is not required.
• No prior experience in IT service management is needed, making this course suitable for beginners.
• A willingness to learn and apply ITSM best practices in real-world scenarios.
• Access to a computer, laptop, or mobile device for taking the practice exams.
• Ability to manage time effectively to complete the practice tests and review explanations.
• Interest in IT governance, service delivery, and process improvement methodologies.
• Motivation to prepare for and pass the ITIL® 4 Specialist: Create, Deliver, and Support (CDS) exam.
• No additional software or tools are required beyond an internet connection for course access.
• A commitment to learning through practice exams and self-paced study.

Target audience

• IT professionals looking to strengthen their knowledge of IT service management and improve career prospects.
• Service delivery managers aiming to enhance their expertise in providing high-quality IT services.
• IT operations managers and team leads seeking to improve efficiency in IT service support.
• Project managers involved in IT service-related projects who want to apply industry best practices.
• Technical support specialists and IT analysts looking to deepen their understanding of IT service processes.
• Aspiring IT service management professionals preparing for the ITIL® 4 CDS certification exam.
• Students and recent graduates interested in starting a career in IT service management.
• Business professionals who collaborate with IT teams and want to understand IT service principles.
• Consultants and trainers who need to stay updated on the latest IT service management methodologies.
• Professionals seeking to validate their ITSM skills and boost their confidence through realistic practice exams.