IT Support Entry Level Job Training Course

IT Support Level 1 Job Training Course: Hardware, Software, Network, Active Directory, Office 365 Administration.

Created by: Collins Gidisu
Instructor at Udemy

What Will I Learn?

• Master the technical competencies of computer hardware, software, active directory, office 365 administration and troubleshooting techniques.
• Develop exceptional customer service skills for effective client interaction.
• Acquire hands-on experience in resolving common IT support issues.
• Apply real-life scenarios to enhance technical acumen and problem-solving abilities.
• Build confidence to excel in IT support entry-level roles.

Requirements

• No prior technical background is required, making it accessible to beginners and enthusiasts alike.

Target audience

• This course is designed for individuals aspiring to break into the dynamic and rewarding field of Information Technology (IT) support.
• Whether you are a recent graduate seeking your first IT support role or a non-experienced professional looking to transition into tech, this comprehensive course is tailored to equip you with the essential skills and knowledge needed to thrive in the industry.
• If you are eager to master computer hardware, software, active directory, office 365 administration, troubleshoot technical issues, provide exceptional customer service, and gain hands-on experience in IT support, this course is a perfect fit for you.
• No prior technical background is required, making it accessible to beginners and enthusiasts alike.
• You'll gain confidence, practical expertise, and the ability to articulate your technical acumen effectively.