IT service operations and Service Desk management
- All prices mentioned above are in United States dollar.
- This product is available at Udemy.
- At udemy.com you can purchase IT service operations and Service Desk management for only $49.99
- The lowest price of IT service operations and Service Desk management was obtained on December 14, 2025 1:41 am.
Set Lowest Price Alert
×
Notify me, when price drops
Set Alert for Product: IT service operations and Service Desk management - $49.99
Price history
×
| Price history for IT service operations and Service Desk management | |
|---|---|
|
Latest updates:
|
|
Description
| Price history for IT service operations and Service Desk management | |
|---|---|
|
Latest updates:
|
|
Didn't find the right price? Set price alert below
Set Alert for Product: IT service operations and Service Desk management - $49.99
IT service operations and Service Desk management
★★★★★
$49.99
in stock
Udemy.com
as of December 14, 2025 1:41 am
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.
Created by:
Danil Dintsis
Project and IT Service management trainings
Project and IT Service management trainings
Rating:4.42 (4718reviews)
13884students enrolled
What Will I Learn?
- Develop procedures for Incident resolving
- Develop models for specific types of Incidents and Service Requests
- Define the Service Request fulfillment procedures
- Implement Problem Analysis tools
- Establish Problem solving procedures
- Manage Event management process
- Develop an appropriate Service Desk structure
- Define requirements for Service Desk Information system
Requirements
- Basic ITIL/ITSM
- Junior experience at a Help desk/Service desk or other IT junior positions
- Basic knowledge in IT management
Target audience
- Service Desk/Help desk specialists
- Service/Help desk managers
- IT managers
- Business unit managers which closely collaborate with IT department
Price History
| Price history for IT service operations and Service Desk management | |
|---|---|
|
Latest updates:
|
|
There are no reviews yet.