ISO/IEC 20000 – IT Service Management Lead Auditor Exam

ISO 20000-1 Online Practice Exam | Validate your ISO 20000, SMS knowledge, experience & skills | 3 Audit Cases

Created by: Exoexcellence Training Resources
Management System, Process Excellence, Lean & Six Sigma

What Will I Learn?

• Sample Practice exam for ISO 20000-1 Lead Auditor Exam
• Audit Case Studies on ISO /IEC 20000 to enhance situation analysis as per the standard. Each study is then explained for mind enhancement as an auditor
• MCQs on ISO 20000-1:2018, Lead Auditor Exam Competence, & Work Areas of Service Management System
• Self assess yourself as an auditor with auditing principles, tools and techniques

Requirements

• Knowledge of ISO 20000-1
• Ability to act as an auditor in auditing situation
• Familiarity of management system expected

Target audience

• Professional envisioning themselves as auditors who want to perform and lead Service Management System (SMS) certification audits
• Professionals positioning themselves as internal auditors in the Service Management System (SMS)
• Consultants and managers who want to equip the audit process for IT service management system
• Personals who are taking care of compliances in the service management system
• Proficient advisors who want to take lead in ITSMS projects
• Technical members who want to build IT Service Management audit department